Don R. Crawley is President/Chief Technologist at soundtraining.net, the Seattle-based provider of accelerated IT training. He is also author of the Accidental Administrator series of books for IT professionals and The Compassionate Geek: Mastering Customer Service for IT Professionals. When not geeking in his basement office, he plays the pipe organ, dines without regard to his hunger level, struggles with inter-species communication with his dogs, and indulges his frequent whims for shiny things. Self-Serving Links (Worthy of Frequent Clicks) soundtraining.net soundtraining.net company blog Don's Amazon Author Page soundtraining.net's YouTube channel soundtraining.net on Facebook Financial Disclosure: Don owns stock in Cisco Systems and Advanced Micro Devices. (Current as of 12/15/10.) This is a weblog of Don R. Crawley. The opinions expressed are those of Don R. Crawley and may not represent those of Computerworld.
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